TERMS AND CONDITIONS DEPOSITS & BALANCES ARE NON REFUNDABLE AND NON TRASFERABLE BALANCES ARE DUE ON OR BEFORE SPECIFIED DATES FAILURE TO PAY BALANCE BY DUE DATE WILL AUTOMATICALLY BE DEEMED AS A CANCELLATION BY OUR BOOKING SYSTEM. DEPOSITS WILL NOT BE REFUNDED
INSURANCE IS NOT INLUDED IN THIS BOOKING ANYDAMAGE TO OUR PROPERTY OR CANCELLATION DUE TO ILLNESS,PANDEMIC , WEATHER BREAKDOWN, ETC PLEASE SEEK YOUR OWN HOLIDAY INSURANCE ADDITIONAL HOUSEKEEPING DEPOSIT IS REQUESTED 7 DAYS BEFORE ARRIVAL AND REFUNDED WITHIN 7 DAYS OF DEPARTURE £250 FOR THE OLD MINERS HALL DUE TO THE HIGH QUALITY OF OUR PROPERTY, WE REQUEST THIS CAUTIONARY DEPOSIT ANY ADDITIONAL CLEANING OR DAMAGE WILL BE CHARGED ANY ISSUES DURING YOUR STAY PLEASE ADVISE US IMMEDIATELY WE ARE HERE TO HELP SIMPLE RULES CHECK IN 4PM CHECK OUT 10AM NO ADDITIOAL VISITORS, GUESTS, OR PETS THIS IS A NO SMOKING NO VAPING NO CANDLE PROPERTY WE DO NOT ACCEPT PETS AT THE OLD MINERS HALL CHARGING OF VEHICLES IS STRICTLY PROHIBITED THERE ARE CHARGING STATIONS AT STANHOPE SPA GARDEN AND HOT TUB ARE AVAILABLE 6AM -10PM FOLLOW HEALTH AND SAFETY INSTRUCTIONS FOR HOT TUB CHLDREN MUST BE SUPERVISED AT ALL TIMES IN HOT TUB SMOKING, GLASS, FAKE TAN & MAKE UP ARE PROHIBITED IN HOT TUB SHOWER BEFORE ENTERING HOT TUB AND KEEP YOUR HAIR OUT OF WATER PLEASE DO NOT USE WHITE TOWELS TO REMOVE MAKE UP (BRING YOUR OWN BLACK TOWEL) QUIET TIME OUTSIDE 10PM ANTISOCIAL BEHAVIOUR AND NARCOTICS WILL NOT BE TOLERATED
CAREFULLY RECYCLE ALL YOUR RUBBISH (INSTRUCTIONS WILL BE PROVIDED) BANNERS, BUNTING OR BALLOONS MUST NOT BE STUCK TO PAINTWORKNO GLITTER ANY DAMAGE OR ADDITIONAL CLEANING WILL BE PHOTOGRAPHED AND NOTIFIED FOLLOWING DEPARTURE SERVICES INCLUDED WITH YOUR BOOKING NO EXTRA CHARGE Light electric hot water and central heating based on £50 per day entire property Spa garden and Hot tub based on £100 per day